Commonly asked questions from guests and booking agents
A: Your chauffeur will be inside the terminal as you walk in on the right-hand side with a sign with your name on it. We will be ready to assist with anything upon arrival.
A: Their complimentary service, the chauffeur will outside the door closest to your airline luggage carousel. They will be tracking the flight and will be in direct communication upon arrival.
A: Of course. B-Line Express offers around town one-way transfers or one can obtain their services as hourly “charter as directed”
A: All service requests do allow brief stops, any lengthy duration of a specific stop may require additional charges, billed at the hourly rate based on vehicle type.
A: These rates are all inclusive to all applicable fees: base charges, airport fees, tolls, fuel charges, taxes, and chauffeur gratuity of 20%.
A: The chauffeur will be at the pick-up location 10 minutes prior to scheduled time, traditionally on the main front drive of the hotel unless otherwise specified.
A: Our company provides a four (4) hour cancellation policy, Inside four (4) hours of service, 100% billing will occur.